How to update your Terms and Conditions

In this article, we'll guide you through updating your Terms and Conditions - a crucial aspect of each customer's purchase. Keeping your Ts & Cs current with policies like refunds, latecomers, and other transaction-related rules is paramount. Enhance them by including a right of admission, resale policy, privacy policy, and relevant trademark or copyright info. For comprehensive and legally sound Ts & Cs, consult your legal department to ensure all necessary aspects are covered. Customers must click to agree to the Ts & Cs on the billing page before each transaction is finalised.

Updating the Ts & Cs

First go to Settings > Public Website Snippets.

1. Search for terms and select "Public Website Terms and Conditions".

2. Paste your Ts & Cs, it is recommended to use HTML. 

3. Select Update.

 Ticketsolve Tip

HTML tips for your Ts & Cs:

• Use <p> for a paragraph.
• Use <br> for a line break.
• Use <b> for bold and close it off with </b>.
• Use <h4> for a heading and close it off with </h4>.
• Use <ul> for the start of an unordered list and close off each line with </ul>.
• Use <li> for bullet points and close off each line with </li>.

Here's a great online helper for HTML (external site).

How Ts & Cs appear on the Billing Page

Customers must tick this box to proceed with their booking. 

By clicking on Terms & Conditions the full text will expand.

Want to Know More?

• How to change the styling of your Ticketsolve website
• Customise your confirmation page
• How to edit the name of the headings on your Ticketsolve website