MailChimp: Donation and Credit Automations for Ticket Exchange Customers - Academy

2 April 2020

We have a great step by step guide on product specific automation in Mailchimp by Charlie updated in 2023 here: Product Specific Automation in Mailchimp

In this Academy we explore how to use automated emails in Mailchimp and to tag customers who are donating to you or taking credit in lieu of refunds. We explore setting up identifiable products - credit voucher, donations, gift vouchers and how to setup automations in Mailchimp (example emails and how to contact customers when venues reopened).