- Category: product prompts
- Key: filter_already_chosen_products
- Type: single tick box
- Internal setting: false
- Scopes: [[:account]]
Overview
When this setting is enabled, customers purchasing a product before going through the checkout process will not see that same product then being prompted in the 'suggestions' step of the checkout (if the product is set to be prompted).
Notes
This setting works in conjunction with products promoted using the "product prompts setting", but not for show "recommendations" which are still prompted at the cart step of the checkout for customers regardless of whether the customer has the product in their cart or not.
For example, a customer goes to checkout tickets for the event Chicago and has not added a programme to their basket. The show has a recommendation for the 'Chicago programme' product, and the account has a product prompt for all merchandise including the Chicago programme.
On a normal transaction the customer would see the programme as:
- A show recommendations on the show page and cart page
- A product suggestion during checkout (product prompt)
However with this setting enabled, if the customer already has the Chicago programme added to their cart, and then goes to checkout, they will see the programme only as a show recommendation, and not as a product suggestion during checkout.
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