Villa Gaiety Increases Online Sales by 60% - Case Study
Nick Stevenson
Updated
Villa Gaiety increased their online sales by 60% in the first nine months of moving to Ticketsolve. Villa Gaiety needed to improve their customer journey, create a more efficient box office for their staff and find a system that could grow with them. They were faced with frustrated customers unable to complete their transactions online and a significant number of abandoned carts, leading to pressure within the team. Their move to Ticketsolve significantly improved team morale and customer satisfaction.
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