Completed
Skip sending confirmation email?

Deborah Drewson - Taliesin Arts Centre
When we need to use this function, it does not default back to unticked on the next transaction. It would be good if it did, as it can be easily overlooked and customers do not then get the email order confirmations.
3
Comments
Hey Deborah, James,
I hope you're both doing well? Good news, this request is now live!
There is a new "remember_skip_sending_confirmation_email" setting, which will allow you to decide whether the 'skip sending confirmation email' checkbox should remember the previous option selected or always default to unticked. You can read more about it in our 17th Jan Deploy Notes.
Just as an FYI, we're also transitioning all feature requests from this Wishlist to the Ideas & Roadmap section of the Ticketsolve Notification Centre (bell icon on the top right-hand side of your screen). If you have any more suggestions or feedback, please leave them here!
I've also made a copy of this request over there in case you'd like to leave any further feedback. You can view it here.
Thank you both 😊
I would very support this as a change in the system.
Hey Deborah, James
Thank you so much for taking the time to share your feedback! 😊 This is a great point, and it looks like it’s already getting some traction with a few upvotes from other users on here. I’ve shared it with the team, and we’ll pass it along to our Development team to review and see if it’s something we can look at adding.
I’ll keep you posted here with any updates - thanks again! 🙌
Hey Deborah, James,
Just to update you, this request has been approved, and our Dev team are working on the best way to implement this - all being well we should have this out early next year 😊
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