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A discount code that also removes booking fee

I have a school concert event where each of the 11 schools performing will receive 3 pairs of comps (head teachers, governors etc).

In order to track and avoid duplication i would like to give 3 discount codes to each school.

As it currently stands they will still have to pay online fees if they redeem comps online so a discount code that also negates booking fees would mean they don't have to call the box office, come in to the box office or pay a fee to get a comp.

4 comments

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James Randell - AMATA, Falmouth University

Have you tried setting your booking fees up as a % instead of just a number? We have to do this to make our student season ticket scheme work for students to book online. Has worked well for us over the past 3 1/2 years.

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Kai Aberdeen

The problem with that is our fees are a set amount, we are a council and booking fees are approved by cabinet. This means that if we had VIP tickets for £75 then it would be too high a charge.

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James Randell - AMATA, Falmouth University

I think it’s still possible. We have a £1 standard booking fee on all tickets regardless of the ticket price and just set the percentage in the back end to ensure that works out as £1 whatever the ticket price is. It takes a little bit of fiddling and testing before publishing to the front end but is certainly possible. We have had to apply some weird percentages with decimal points to ensure it comes out at £1 each time.

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Scott Rubbathan

Hi Kai, Hi James 

 

Thanks for getting in touch. 

I will run some tests and be in touch. 

 

Thanks 

Katy 

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