Refund email content
Not sure if this is currently possible, so posting here:
We rarely process refund orders that trigger emails (mostly internal staff accounts or test orders as refunds aren't in our policy) but when we do the lack of difference between the booking confirmation email and the refund text doesn't make it clear to customers that a refund has been added. When I do process customer refunds we regularly get emails saying they think they have been charged twice, when in fact it is the refund email.
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