Answered
The Option to choose a different Donation prompt at show level
Rhys Hughes
Hello,
Have to admit that this is probably one that doesnt effect many but it would be SUPER useful for us.
We have various different donation options for the various projects our School/Theatre are running at the moment - it would be really handy if we could link a specific donation to a specific event as a prompt (rather than only being able to prompt one specific donation).
This would be really handy as we sell for different venues (Malthouse Theatre, King's School, Canterbury Cathedral) each with a different audience who may be more interested in xdonation over another.
Thanks all!
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Hi Rhys, hope all is well? This is possible. That's all you have to do is tag the show with something, and then tag the donation product with `prompt_filter:show_tag`.
Hope that helps.
Cheers
Nick
Does this mean you can create a number of donations and connect different ones to specific events?
Hi Gary - Yes it does - we have lots of donations active and we link the relevant one as a prompt for each event we run - really useful and has increased out donation total :-)
Thanks for the info last year btw Nick - we've been using it ever since, really helped
That's really great, thanks!
Hey there
This is a great feature! I will try and use it to prompt higher donations when booking free events. But when doing so, can I exclude the usual donation product that appears in all carts? I.e. book a paid event with us and you get the usual donation prompt, but book a free event and you only get this new, higher donation prompt. Maybe a no_prompt:[show_tag] added to our usual donation product or something like that?
How do we make it so that a specific show does not show any donation product?
We have charitable events that asking for a further donation does not really suit.
Hey Alan, you should be able to add the tag 'no_prompt_donations' to the show that you don't want the donation to be prompted on - but I have forwarded your query onto our Support team and one of them will get back to you directly with further info :)
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