In order to send auto reports within Ticketsolve you have to create a subscription and send that subscription on a schedule. When creating a schedule, you can use different phrases. We have added examples of the phrases you can use into this article, to give you an idea of what is possible. For a step by step on setting up auto reports, read how to set up automated reports.
Note: You can use any time of day, the below all use 9am and you can use other time frames such as every 4 days, every 2 weeks etc. The phrases below are only examples.
Remember, multiple schedules for the same report should be created in the one subscription. For example, if you want the report to be sent every Monday at 9am, every Wednesday at 9am, and every Friday at 9am, you would add this within the same subscription. To do so, add your first schedule of 'Every Monday at 9am' and press Add. Then add your second schedule of 'Every Wednesday at 9am' and press Add, and so on.
Simple Phrases |
|
Phrase |
Description |
every 5 minutes |
The report will be sent every five minutes |
today at 23:59 |
The report will be sent today at 23:59 |
daily at 9am |
The report will be sent every day at 9am |
weekly at 9am |
The report will be sent weekly at 9am and will be sent on the same day that you set the subscription up, e.g., if you set up a subscription on a Wednesday, the next occurrence will be next Wednesday. |
monthly at 9am |
The report will be sent monthly at 9am and will be sent on the same day that you set the subscription up (e.g., if you set up a subscription on the 7th of June, the next occurrence will be the 7th). |
every 2 days at 9am |
The report will be sent every 2 days at 9am (e.g., if you set up the report on Tuesday the report will be sent on a Thursday, Saturday, Monday and so on). |
every 3 weeks at 9am |
The report will be sent every 3 weeks at 9am (e.g., if you set up the report on 9th May the report will be sent on the 30th May (21 days = 3 weeks). |
every other day at 9am |
The report will be sent every other day from the day you set it up (e.g., if you set up the report on a Monday the next occurrence will be a Wednesday then Friday, then Sunday and so on). |
every Monday at 9am |
The report will be sent every Monday at 9am. |
every April at 9am |
The report will be sent on the 1st of April at 9am every year. |
beginning of the week at 9am |
The report will be sent every Sunday at 9am. |
end of the week at 9am |
The report will be sent every Saturday at 9am. |
beginning of the month at 9am |
The report will be sent on the 1st of the month at 9am. |
the first Wednesday of the month at 9am |
The report will be sent on the first Wednesday of each month at 9am. |
More Complex Phrases |
|
Phrase |
Description |
starting today and ending one week from now at 9am |
The report will be sent every day at the time you create the subscription and will run for one week (i.e., a report everyday for 1 week). |
every week starts this Wednesday at 9am |
The report will be sent every Wednesday at 9am. |
every day starting October 13 at 9am |
The report will be sent everyday at 9am starting on October 13th. |
every week starting this Wednesday until December 13th at 9am |
The report will be sent every Wednesday at 9am until December 13th. |
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