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Getting Started

Follow the Introduction Training Module for everything you need to get started with Ticketsolve, and access articles for further guidance on all of the Ticketsolve basics.

Box Office

Everything you need to know about the Box Office, from selling a ticket to processing refunds, setting delivery methods and batch printing tickets, selling voucher and membership products, and much more.

Managing Customers

Find out how to create customer records, merge duplicate customers, and ways you can communicate essential information to bookers.

Creating Events, Products & Discounts

Learn how to create and manage shows and events, ticket pricing, venues, discounts and products.

Sales Reports

Find out about all the different types of sales and accounting reports you can pull from the system, as well as how to send out automated sales reports.

Marketing & Audience Development

Learn how to create and report on marketing campaigns, explore your sales and customer data, and how to use integrations like Google Analytics.

Your Website

The website that your customers use to buy tickets is a big part of the Ticketsolve system. Find out more about styling your site, cross-selling, and how you can integrate your corporate website with your Ticketsolve site.

Productivity, Settings & Admin

Everything you need to know about your Ticketsolve account settings, including booking fees, system email templates, ticket designs, fulfilment methods, and more.

Integrations

Find out how to take your Ticketsolve even further by making the most of our available integrations, including webhooks, Ingresso, Google Tag Manager, and Mailchimp.

Hardware

The place to be for advice, setup instructions and common fixes for ticket printers, scanning devices and other hardware connected to your Ticketsolve account.

Development, System & Security

Find how to set up two-factor authentication, access Ticketsolve's documentation on data security and processing, hosting information, and PCI compliance.

Ideas & Feedback

Have a suggestion or feature idea? We’d love to hear it! Use the Notification Feed to share your thoughts and help shape the future of Ticketsolve.