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Getting Started

Follow the Introduction Training Module for everything you need to get started with Ticketsolve, and access articles for further guidance on all of the Ticketsolve basics.

Box Office

Everything you need to know about the Box Office, from selling a ticket to processing refunds, setting delivery methods and batch printing tickets, selling voucher and membership products, and much more.

Events, Products & Discounts

Learn how to create and manage shows and events, ticket pricing, venues, discounts and products.

Reporting

Find out about all the different types of sales and accounting reports you can pull from the system, as well as how to send out automated sales reports.

Marketing & Insights

Learn how to create and report on marketing campaigns, explore your sales and customer data, and how to use integrations like Google Analytics.

Fundraising & Memberships

Everything you need to run fundraising in Ticketsolve, from donations and Gift Aid to memberships and campaign management.

Your Website

The website that your customers use to buy tickets is a big part of the Ticketsolve system. Find out more about styling your site, cross-selling, and how you can integrate your corporate website with your Ticketsolve site.

CRM & Productivity

Tools to help you manage day-to-day work in Ticketsolve. Plan and track projects, coordinate internal tasks, and use automations to handle repetitive steps.

Settings

Everything you need to know about your Ticketsolve account settings, including booking fees, system email templates, ticket designs, fulfilment methods, and more.

Ticketsolve Add-ons

Find out how to take your Ticketsolve even further with Event Hub, Ticketsolve Pay, and more...

Integrations

Discover third-party integrations like Google Analytics, Google Tag Manager, and Meta Pixel to track performance and connect your marketing tools to the Ticketsolve journey.

In Development

Explore the latest products and features in development, and join Alpha and Beta testing programmes to get early access.

Hardware, System & Security

Discover ticket printers, scanning devices and other hardware for your Ticketsolve account, plus guidance on two-factor authentication, data security, hosting information, and PCI compliance.