How to set-up multiple box office locations

In Ticketsolve, you can have multiple box office locations if you wish. Each location can then be reported on separately.

Go to Settings > Locations

1. Click the Add New + button to add a new location.

2. Create a name for the box office in the Name box.

3. The toggle Active location? is defaulted to on (blue). Only turn this off if your new box office will be turned on at a later date. 

4. Click Add to save

All of your box office locations - including the newly created one - will be available to select on the Ticketsolve login screen.

Reporting on multiple box office locations

If you have multiple box office locations, you may want to report on specific locations or all. There are three reports within Sales Reports that allow you to select a specific box office location (or all). These reports are:

• Accounts - Daily Payments Reconciliation
• Product Sales Summary 
• VAT Summary

All other reports within Sales Reports will pull data from all box office locations. In order to report on a specific location:

Go to Reports > Sales Reports

1. Select the report you wish to use from the Sales report list on the left hand column.

• Accounts - Daily Payments Reconciliation
• Product Sales Summary 
• VAT Summary

2. In the Locations dropdown select the location you wish to use or use All locations.

3. Configure the rest of the report as needed.

4. Click Save As or Generate Report as required.

Want to learn more?

Box Office Basics Tutorial

Sales Reports Examples

Academy Sessions: Reporting in Ticketsolve

Ticketsolve Academy - Deep Dive into Ticketsolve Reporting