Re-assigning a new customer account to an existing order

This is a useful feature if you need to attach a new customer to an existing order, or if you have accidentally assigned an order under the wrong customer's name.

1. In the Box Office tab go to Search Orders.

2. Type in the order number and press Search.

3. When you've found the order you want to amend, click on the Additional Options icon (3 dots, far right) and select View Order.

4. Navigate to the Customer Info tab.

5. Once here, you can now change the customer that is assigned to the order. The customer field has an X to the right. If you hover over the X you'll see the option to Remove this customer and reassign existing or add a new customer to order? 

6. Press the X, then press Yes in the pop-up box to confirm. The current customer has now been removed from the order and is ready for a new customer to be assigned. 

7. You will then get the option to search the database for an existing customer or create a new one.

Once you have selected or created a new customer account they will be assigned to the order.