In this article we’ll look at the Membership Reminder MJML email template and cover when it is sent, what is included, and an example of how it looks.
What is the Membership Reminder email?
The Membership Reminder is sent to a customer when they click the forgotten password option on your online Ticketsolve site. You can also send this email to a customer from the Box Office by going into their customer record and sending a reset password email.
The reset password link will be valid for 30 minutes when it will then expire for security. It will also expire if the customer requests a new reset password email be sent (i.e. clicks the button more than once) - the most recent email sent will contain the active link.
The default Gifted Benefit email includes:
- Personalised greeting
- Custom message to let the customer know that they have requested to reset their password with your Ticketsolve account
- Button to click to reset their password on your Ticketsolve site
- Custom message to tell them to ignore the email if they didn’t choose to reset their password
- The customer's login email address and a button to click to go to your Ticketsolve site where they can login
- Custom sign off
- Social icons
A customer will also be sent this email if you toggle on the Membership option on the customer record at Box Office (rather than the Membership Welcome email they would get if they created their own account online).
Comments
Please sign in to leave a comment.