What to do when you get an error message 'Order Could Not be Amended'

You may have noticed this message popping up sometimes when you're amending an order:

"A refunding cart, (id: 000000000) for this order already exists" 

This is to avoid having multiple carts within one order open at the same time. It will display on the bottom left corner of your screen. 

To get back to the order you were editing,

1. Click the (id: 000000000) in the error message.

This will open the cart you were editing originally, so you can amend the order and complete the transaction. 

You can read our guide on managing carts (and how to delete them) and amending and refunding orders for more information.