ticketzone_selection_method

• Category: online display
• Key: ticketzone_selection_method
• Type: dropdown
• Internal setting: false
• Scopes: [[:account, :subdomain, :program, :show, :event]]

Overview 

This setting allows you to select which Master Allocation is defaulted to on the online Ticketsolve site when a customers goes to select tickets. This works for shows with one or more Master Allocations,

The options are:

• first - defaults to the first zone that was created when the venue layout was created.
• priority - defaults to the highest priority numbered master allocation.
• random - displays a random master allocation for each time a customer goes to book.
• available - based on the best availability of each master allocation, it will show the master allocation with the most available tickets first.
• map - the image of the entire venue layout with areas to select (e.g. an image of the auditorium, and a customer can select the stalls or balcony). The map must be set on the venue layout in order for this setting to work. 

The first 4 options will skip defaulting to an unavailable master allocation and will display the next appropriate master allocation.

Related articles

How to create and manage ticket allocations

Blocked seats as sold out setting

Display blocked seats setting