26 July 2023
In this Academy session Charlie and Natalie shared their top 20 time-saving tips to help you master Ticketsolve like a pro!
Whether you're an experienced Ticketsolve user or just getting started, this webinar had something for everyone. Charlie and Natalie demonstrated handy hacks and nifty features to streamline your work including selling at the Box Office, programming events, running reports, and more.
Tips covered in the webinar:
Box Office
- Clear or reset Cart
- Print a single ticket
- Quick links
- Splitting a Reservation
- Viewing seat history on a seating map
- Collections tab (for orders with amounts outstanding)
Customers
- Email all customers for an event
- Email individual customers about an order
- Check if a customer was sent an email
- Reassign a new customer to an order
- Reporting & emailing customers with active/inactive Benefit Products
Programming
- Cloning events
- Onsale time setting
- Event templates
Reports & Settings
- Sales Dashboard
- Sales Summary Short (report on events with no sales and event tags to find templates)
- Check if a user was sent an automated report
- Change T&Cs
- How to view a help article explainer for every General Setting
Related articles
How to print single tickets from an order
Making and Managing Reservations
How to send an email to customers from Ticketsolve
How to view Customer Emails sent from Ticketsolve
Comments
Please sign in to leave a comment.