For customers who don't know what specific Event or Show they're looking for, having Event Categories is incredibly important. Event Categories allow customers to browse by category, so they can easily find - and book - Events they are interested in, and may be prompted to book even more events.
Creating Event categories
Go to Manage > Event Categories
Click Add New +
1. Name the Category.
2. Active event category? set toggle on (blue).
3. Priority: Enter a number (99 being the highest and 0 the lowest) to order the Event Categories if required.
4. Click Add to save the category.
5. Continue creating Event Categories as needed.
Ticketsolve Tip
All active Event categories will show on the left hand side in Manage > Event Categories. To view inactive categories click the eye icon at the top of the column on the left.
Setting the Event category on Shows
To set the Event category when creating a new Show or set it in an existing Show:
Go to Manage > Shows
1. Click Add New + to create a Show or search and select the Show you need.
2. In Event category dropdown, select the appropriate category.
3. Click Save New Show or Update Show when finished.
Online customer view
With Categories such as Comedy, Theatre, Music, etc., customers can discover more shows at once! Customers can click the Event category Name to see more shows that are on sale in the same category.
Clicking the link lets customers see all events within that category.
Want to Know More?
How to Create and Manage Ticket Allocations
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