postal_guard_days

• Category: printing
• Key: postal_guard_days
• Type: number (days)
• Internal setting: false
• Scopes: [[:account, :subdomain, :program, :show, :event]]

Overview 

The "postal guard days" setting limits when a customer booking online can select a postage fulfilment product. This setting sets a minimum number of working days an event has to be ahead of the purchase date. It is recommend to set the postal guard at 5 days. 

Notes

• The number of postal guard days applies to all postage, whether first class, second class or international postage.
• The postal guard will take into account weekends (Saturday & Sunday), but it will not account for bank holidays.
• This setting does not restrict postage fulfilment options in Box Office.
• Customers cannot select postage if any of the tickets in their cart are for events inside the postal guard window.
• If an order is placed within the postal guard but when the order batch is run the event in the order is past the postal guard, it wont be included in the order batch. The tickets will instead be sent to the event batch when it is created.
• Here is an example of what event dates customers can select postage for, depending on the "postal guard day" setting:

Event taking place on Wednesday 7th March
Postal Guard Day setting (days)	Last date postage can be selected for event tickets
0	Wednesday 7th March
1	Tuesday 6th March
2	Monday 5th March
3	Friday 4th March
4	Thursday 3rd March
5	Wednesday 2nd March

Related articles

Fulfillment options setting