payment_charges

• Category: payment
• Key: payment_charges
• Type: number - decimal point (monetary) or percentage %
• Internal setting: false
• Scopes: [[:account]]

Overview 

This setting is used to set the rate of bank charges on individual payment types. These feed into a couple of sales reports to show the income of a program/show/event net of tax and payment charges.

The rate of payment charges is in decimal points, e.g. for a charge of 5p/c per transaction put '0.05' or percentage, e.g. for a charge of 2% put '2%'.

Payment charges are for reporting purposes only based on payments taken, they do not affect the selling price of tickets/products. 

Notes

• Payment Charges appear in the following Sales Reports:
  • Accounts - Detail by event and ticket price
  • Event Settlement
  • External - Events Summary
    
    
• If a customer buys tickets to multiple events in one transaction, the payment charge will be split equally across the number of tickets/events, but will be rounded up to the second decimal. E.g. cash payments have a charge of 5p/c, so 0.05. A customer buys 2 tickets to 2 events. The 5p/c (0.05) will need to be split across the two tickets/events, so each show will have a charge of 3p/c (0.03) as the report will not split them to 2.5p/c (0.025).
  
  
• Changes made to the payment charges rates won't reflect in reports on past orders.
  
  
• Payment charges are not removed if an order is refunded unless there are rates set in the  "payment refund charges" setting.
  
  
• There is one rate for token payments, regardless of the type of token payment selected.

Related articles

Order type to payment allowed setting

Payment refund charges setting

Token payment types setting