- Category: booking fees
- Key: boxoffice_booking_fee_amount
- Type: number (value in £/€ or %)
- Internal setting: false
- Scopes: [[:account, :subdomain, :program, :show, :event]]
Overview
This setting determines the value of booking fees that should be applied at box office. This can can be a set value (such as 1.50) or a % (such as 10%). Currency symbols are not required when entering a value.
Notes
- How percentages fees are calculated:
- On booking fees set per ticket, the percentage amount is only calculated on tickets in the cart, not products or other booking charges / fees.
- On booking fees set per cart, the percentage amount is calculated on tickets and products in the cart, but not other booking charges / fees.
- Percentage fees can be capped by using the format 15%:2 which would result in a 15% fee which is capped at 2.
- Per ticket box office booking fee amounts can be amended at an account, subdomain, program, show or event level using the same "boxoffice_booking_fee_amount" setting. Per cart fees can only be set on account level and not amended at any other levels.
Related articles
Setting up booking charges and fees
Online booking fee amount setting
Phone booking fee amount setting
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