post_event_customer_alert_enabled

• Category: customer alerts
• Key: post_event_customer_alert_enabled
• Type: single tick box
• Internal setting: false
• Scopes: [[:account, :subdomain, :program, :show, :event]]

Overview 

This setting disables or enables post-event customer alerts (emails) from going out. It can be set at Account level, applying to all events on the account, or at Program, Show or Event level. 

This setting is one stage of the Pre-Event Alert setup and our How to set up the Post-Event Alert Automation guide should be followed for the full setup instructions.

Notes

A post-event customer alert will be sent for each order of an event. If a customer has multiple orders for an event, they will receive multiple post-event alerts.

Related articles

• How to set up the Post-Event Alert Automation
• Post event customer alert snippet setting