post_event_customer_alert_snippet

• Category: customer alerts
• Key: post_event_customer_alert_snippet
• Type: text
• Internal setting: false
• Scopes: [[:account, :subdomain, :program, :show, :event]]

Overview 

This setting is typically used for show or event-specific post-event notes. The "post_event_customer_alert_snippet" setting can be set at Account, Program, Show and Event level. The highest set will be pulled through to the post-event alert email, with the Event level being the highest and the Account being the lowest.

The text in this setting populates the post-event customer alert email template in the snippet field:

{{ event_snippet }}

Notes

This setting is one stage of the Pre-Event Alert setup and our How to set up the Post-Event Alert Automation guide should be followed for the full setup instructions.

Related articles

• How to set up the Post-Event Alert Automation
• Post event customer alert enabled setting
• Post Event Alert - MJML email template