Keyboard shortcuts in Ticketsolve

In this video Helen talks us through some of her top tips and tricks! This includes shortcuts in searching for events, using the seating plan and the calendar function.

Tips for Searching for Events in Box Office:

• Use the start of a word as a wildcard e.g. `res` to find Resilience, Resilient etc
• Bonus (not in video!) use inverted commas (double quotes) for exact phrase match, e.g. if both Jimmy Carr and Alan Carr are appearing in your venue, searching for `"Jimmy Carr"` will find only Jimmy Carr's upcoming shows. (As opposed to typing `Jimmy Carr` which will find everything containing the words "jimmy" or "carr", and will therefore also give you results for Alan Carr

Seating Plan Keyboard Shortcuts:

Note: these can be used when assigning seats within Ticket Allocations, as well as in Box Office

• Hold [ctrl] + [alt] and left click and drag to pan within the seating plan
• Hold [shift] to multi-select seats that are not adjacent, or for ease when using plans with curved or diagonal seating arrangements

Calendar Tips:

• Cloning Events:
  • • For a consecutive days: Click on the first date of a range, then hold the [shift] key and click on the end date of the range of the time period that you want to clone events for

Want to Know More?

• Group Booking Tool
• The Box Office View
• How to Manage Carts