If you're unsure as to what each icon does within the menu section of the system, this article is for you! Below we have listed each icon, what it looks like, and what it does.
The level of Menu icon visibility depends on User privileges. For this example, we will be looking at the system from a Super User.
Ticketsolve Menu
To get to the menu within Ticketsolve, click on the 3 lines in the top left-hand corner of the screen, just under the Ticketsolve logo.
Main Icons
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Box Office This icon will take you to the Box Office section of the system. This is where you will sell tickets, products, search orders etc. |
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Customers This icon will take you to the Customer section within the system. This is where you will manage customer campaigns, customer categories, email lists and more. |
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Manage This icon will take you to the Manage section within the system. This is where you will create you shows and events and manage discounts, pricing schemes etc. |
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Reports This icon will take you to the Reports section. This is where you will find all the reporting capabilities within the system. |
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Users This icon will take you to the Users section. Here, you will be able to manage your users, create new uses and manage sales sessions and the noticeboard. |
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Settings This icon will take you to the Settings section. Here, you will be able to change the settings within your account. It is also where you will find all your email templates, printer profiles and subdomain and account settings. |
Secondary Icons
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Help If you need help whilst using Ticketsolve, you can click on this icon and it will open up our Zendesk widget. You can search all of our help articles right inside the Ticketsolve system. |
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Noticeboard Clicking the Noticeboard icon, will show you all of the notices that your administrators have left for you. Think of it as a virtual noticeboard within your staff room. |
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Notification Log This will bring up all the notifications that you have had within Ticketsolve since you have signed in. It will include messages about orders, customers etc. |
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Printer Selection This is where you will be selecting your printer from. Some of you may have a ticket printer and a normal printer attached to the same PC. When clicking on this icon, you will be able to chose what printer you want to use. |
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Open Cash Till Some of you may have an integrated cash draw. Clicking this icon will open the cash draw. |
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Logout Clicking this icon will log you out of the system. |
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