online_booking_fee_amount

• Category: booking fees
• Key: online_booking_fee_amount
• Type: number (value in £/€ or %)
• Internal setting: false
• Scopes: [[:account, :subdomain, :program, :show, :event]]

Overview

This setting determines the value of booking fees that should be applied online. This can can be a set value (such as 1.50) or a % (such as 10%). Currency symbols are not required when entering a value.

Notes

• How percentages fees are calculated:
  • On booking fees set per ticket, the percentage amount is only calculated on tickets in the cart, not products or other booking charges / fees. 
  • On booking fees set per cart, the percentage amount is calculated on tickets and products in the cart, but not other booking charges / fees. 
• Percentage fees can be capped by using the format 15%:2 which would result in a 15% fee which is capped at 2.
• Per ticket online booking fee amounts can be amended at an account, subdomain, program, show or event level using the same "online_booking_fee_amount" setting. Per cart fees can only be set on account level and not amended at any other levels.

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