payment_refund_charges

  • Category: payment
  • Key: payment_refund_charges
  • Type: number
  • Internal setting: false
  • Scopes: [[:account]]

Overview 

This setting is used to set the rate of bank charges on individual refund payment types. These feed into a couple of Sales Reports to show the income of a program/show/event net of tax and payment charges.

The rate of refund payment charges is in decimal points, e.g. for a charge of 5p/c per transaction put '0.05' or percentage, e.g. for a charge of 2% put '2%'.

Payment refund charges are for reporting purposes only based on payments taken, they do not affect the selling price of tickets/products. 

Notes

  • Payment Refund Charges appear in the following Sales Reports:
    • Accounts - Detail by event and ticket price
    • Event Settlement
    • External - Events Summary

  • Changes made to the payment refund charges rates won't reflect in reports on past orders.

  • There is one rate for token payments, regardless of the type of token payment selected.

Related articles

Order type to payment allowed setting

Payment charges setting

Token payment types setting

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