upcoming_event_customer_alert_snippet

  • Category: customer alerts
  • Key: upcoming_event_customer_alert_snippet
  • Type: text
  • Internal setting: false
  • Scopes: [[:account, :subdomain, :program, :show, :event]]

Overview 

This setting is typically used for show or event-specific upcoming-event notes. The "upcoming_event_customer_alert_snippet" setting can be set at Account, Program, Show and Event levels - the highest set one will be pulled through to the event reminder alert email.

This setting populates the Upcoming Customer Alert Email Template in the snippet field:

{{ event_snippet }}

Notes

This setting is one stage of the Pre-Event Alert setup and our How to set up the Pre-Event Alert Automation guide should be followed for the full setup instructions.

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