We hope you enjoyed Ticketsolve's 2023 Workshops! We've put together a handy list of how-to articles to guide you through the content covered during the workshop sessions, as well as the full presentation for you to share with your teams.
Presentation slide deck
Click here to download the slides as a PDF
Online session recording
Please note this is a concise 2 hour version of the in-person workshop.
Help articles
Latest innovations in Ticketsolve
- New Help Centre - Academy
- Guide to setting up Google Analytics 4
- How to customise the requested customer details for online orders
- How to cross-sell using Ticketsolve's Recommendations feature
- Managing Tags in Ticketsolve
- What's new in Ticketsolve's updated Check-in App?
- Webhooks 101
Maximising revenue
- How to cross-sell using Ticketsolve's Recommendations feature
- Cross-selling with Ticketsolve - Academy
- Prompting Products as add-ons during the online booking journey
- How to Set Up a Donation Product
- Using Booking Charges to set up a hidden ticket levy
- All You Need to Know About Ticket Allocations - Academy
- Utilising Ticketsolve for your Membership Scheme - Academy
Leveraging data
Time-saving tips for Box Office
- How to manage carts
- Box Office Comment - 'Instruction' Setting
- How to print single tickets from an order
- Reporting on Product Sales
- Re-assigning a new customer account to an existing order
- How to send an email to customers from Ticketsolve
- How to view Customer Emails sent from Ticketsolve
Super settings
- Setting your Shows to go on sale automatically
- Event attribute setting
- Limiting ticket sales per transaction or customer
- Price note setting
- How to customise the requested customer details for online orders
- How to remove Booking Fees & Charges from free/comp tickets
- How to change the styling of your Ticketsolve website
Bringing clarity to audience data
- How to use Your Reports
- Segment your Audience for Mailchimp Marketing Campaigns
- How to build a crossover report
- How to find and retain first-time bookers
- How to find the percentage of first-time visitors to an event
- How to identify your top customers
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